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客户模块

注意事项

此处CRM所有接口仅针对新版CRM，若要使用，请先升级至新CRM

如何认证

见 如何认证

统一返回格式

结构：code（状态码）、message（提示信息）、data（数据）

{
    "code":200,
    "message": "ok",
    "data":[]
}

获取新增客户表单接口

接口地址

https://e-crm.icsoc.net/openapi/v1/client/form/fields

请求方式

GET

响应结果

{
    "code": 200,
    "message": "ok",
    "data": [
        {
            "field_name": "cle_name",
            "field_label": "客户名称",
            "options": [],
            "field_type": "input",
            "is_required": 1
        },
        {
            "field_name": "cle_phone",
            "field_label": "客户电话",
            "options": [],
            "field_type": "telephone",
            "is_required": 1
        },
        {
            "field_name": "cle_source",
            "field_label": "下拉123",
            "options": {
                "customFieldsOptionNames": [
                    {
                        "text": "2",
                        "value": 7
                    },
                    {
                        "text": "3",
                        "value": 8
                    },
                    {
                        "text": "4",
                        "value": 9
                    }
                ],
                "customFieldsOptionNamesKeys": [
                    "0",
                    "1",
                    "2"
                ],
                "customFieldsOptionDefault": 2,
                "customFieldsOptionCount": 3
            },
            "field_type": "select",
            "is_required": 0
        }
    ]
}

结果说明

返回字段字段类型说明
field_namestring字段唯一标识
field_labelstring字段名称
optionsobject字段特殊选项设置，不同字段类型参见附录
field_typestring字段类型，所有字段类型参见附录
is_requriedint是否必填

新增客户接口

接口地址

https://e-crm.icsoc.net/openapi/v1/client

请求方式

POST

请求参数

{
    "cle_name": "张三",
    "cle_phone": "13800138001",
    "cle_source": 1,
    "cle_type": 2,
    "cle_grade": 1
}

参数说明

参数类型说明必选约束
cle_namestring客户名称否
cle_phonestring客户电话否5-20位数字
cle_sourceint客户来源否枚举类型，枚举值详见字段选项设置
cle_typeint客户类型否枚举类型，枚举值详见字段选项设置
cle_gradeint客户等级否枚举类型，枚举值详见字段选项设置
  • 更多字段参考新增客户表单字段接口返回结果

响应结果

{
  "code": 200,
  "message": "ok",
  "data": {
    "id": "6471958203390476289",
    "_id": 6471958203390476289
  }
}

结果说明

返回字段字段类型说明
idstring客户ID（string类型）
_idint客户ID（int类型）

客户信息接口

接口地址

https://e-crm.icsoc.net/openapi/v1/client/{cle_id}

请求方式

GET

参数说明

参数类型说明必选约束
cle_idstring客户ID是

响应结果

{
    "code": 200,
    "message": "ok",
    "data": {
        "_id": 6471966599082655745,
        "cle_name": "张三",
        "cle_phone": "13800138001",
        "cle_source": 1,
        "cle_source_name": "官网注册",
        "cle_type": 2,
        "cle_type_name": "成交客户",
        "cle_grade": 1,
        "cle_grade_name": "普通客户",
        "sale_charge_user_id": 0,
        "service_charge_user_id": 0,
        "is_win_order": 2,
        "is_win_order_name": "否",
        "last_assign_time": 0,
        "last_recycle_time": 0,
        "transfer_public_reason_id": 0,
        "create_type": 3,
        "import_task_id": 0,
        "create_user_id": 90000172,
        "create_time": 1543037080,
        "update_user_id": 90000172,
        "update_time": 1543037080,
        "last_contact_user_id": 0,
        "last_contact_time": 0,
        "original_id": 0,
        "cle_pinyin": "张三",
        "sale_charge_user_name": "",
        "sale_charge_department_id": 0,
        "sale_charge_department_name": "",
        "service_charge_user_name": "",
        "service_charge_department_id": 0,
        "service_charge_department_name": "",
        "last_contact_user_name": "",
        "last_contact_department_id": 0,
        "last_contact_department_name": "",
        "create_type_name": "对外API",
        "transfer_public_reason_name": "",
        "opportunity_num": 0,
        "import_task_name": "",
        "im_third_id": "",
        "create_role_id": 1,
        "create_role_name": "BOSS",
        "switch_times": 0,
        "vcc_id": 90000000,
        "create_user_name": "8002 8002坐席",
        "create_department_id": 1,
        "create_department_name": "公司",
        "update_user_name": "8002 8002坐席",
        "update_department_id": 1,
        "update_department_name": "公司",
        "id": "6471966599082655745",
        "no_contact_days": "",
    }
}

结果说明

返回字段字段类型说明
cle_namestring客户名称
cle_phonestring客户电话
cle_sourceint客户来源
cle_typeint客户类型

获取编辑客户表单接口

接口地址

https://e-crm.icsoc.net/openapi/v1/client/{cle_id}/form/fields

请求方式

GET

参数说明

参数类型说明必选约束
cle_idstring客户ID是

响应结果

{
      "code": 200,
      "message": "ok",
      "data": [
          {
              "field_name": "cle_name",
              "field_label": "客户名称",
              "options": [],
              "field_type": "input",
              "is_required": 1,
              "field_value": "open_api"
          },
          {
              "field_name": "cle_phone",
              "field_label": "客户电话",
              "options": [],
              "field_type": "telephone",
              "is_required": 1,
              "field_value": "13222122121"
          },
          {
              "field_name": "cle_source",
              "field_label": "下拉123",
              "options": {
                  "customFieldsOptionNames": [
                      {
                          "text": "2",
                          "value": 7
                      },
                      {
                          "text": "3",
                          "value": 8
                      },
                      {
                          "text": "4",
                          "value": 9
                      }
                  ],
                  "customFieldsOptionNamesKeys": [
                      "0",
                      "1",
                      "2"
                  ],
                  "customFieldsOptionDefault": 2,
                  "customFieldsOptionCount": 3
              },
              "field_type": "select",
              "is_required": 0,
              "field_value": 0
          },
          {
              "field_name": "cle_type",
              "field_label": "客户类型",
              "options": {
                  "customFieldsOptionNames": [
                      {
                          "text": "潜在客户",
                          "value": 1
                      },
                      {
                          "text": "成交客户",
                          "value": 2
                      },
                      {
                          "text": "流失客户",
                          "value": 3
                      }
                  ],
                  "customFieldsOptionNamesKeys": [
                      0,
                      1,
                      2
                  ],
                  "customFieldsOptionDefault": "",
                  "customFieldsOptionCount": 3
              },
              "field_type": "select",
              "is_required": 1,
              "field_value": 1
          },
          、、、
      ]
}

结果说明

返回字段字段类型说明
field_namestring字段唯一标识
field_labelstring字段名称
optionsobject字段特殊选项设置，不同字段类型参见附录
field_typestring字段类型，所有字段类型参见附录
is_requriedint是否必填
field_valuemixed编辑字段当前值

编辑客户接口

接口地址

https://e-crm.icsoc.net/openapi/v1/client/{cle_id}

请求方式

PUT

{
    "cle_name": "张三",
    "cle_phone": "13800138001",
    "cle_source": 1,
    "cle_type": 2,
    "cle_grade": 1
}

参数说明

参数类型说明必选约束
cle_namestring客户名称是
cle_phonestring客户电话是5-20位数字
cle_sourceint客户来源否枚举类型，枚举值详见字段选项设置
cle_typeint客户类型否枚举类型，枚举值详见字段选项设置
cle_gradeint客户等级否枚举类型，枚举值详见字段选项设置
  • 更多字段参考编辑客户表单字段接口返回结果

响应结果

{
  "code": 200,
  "message": "ok",
  "data": {
    "id": "6471958203390476289",
    "_id": 6471958203390476289
  }
}

结果说明

返回字段字段类型说明
idstring客户ID（string类型）
_idint客户ID（int类型）

客户列表接口

接口地址

https://e-crm.icsoc.net/openapi/v1/client/clients?page_size={page_size}&cle_name={cle_name}&cle_phone={cle_phone}&sort={sort}&order={order}

请求方式

GET

参数说明

参数类型说明必选约束
cursorstring游标，第一次查询时无需传该值，后续查询时，将上一次查询获取数据中的cursor传递过来即可，此字段用于分页查询否
page_sizeint查询数据条数，默认为10否
cle_namestring客户名称，若有值，返回符合条件的数据，匹配规则为模糊匹配否
cle_phonestring客户电话，若有值，返回符合条件的数据，匹配规则为模糊匹配否
create_timedatetime创建时间，若有值，返回该时间之后的数据否时间格式支持2019-01-01或者2019/01/01
update_timedatetime更新时间，若有值，返回该时间之后的数据否时间格式支持2019-01-01或者2019/01/01
last_assign_timedatetime最近领取时间，若有值，返回该时间之后的数据否时间格式支持2019-01-01或者2019/01/01
last_recycle_timedatetime最近回收时间，若有值，返回该时间之后的数据否时间格式支持2019-01-01或者2019/01/01
es_searchstring标准es查询语句，然后采用gzip方式压缩传递否
sortstring排序字段，若有值，根据字段进行排序返回，默认为create_time否不排序不传递此字段，枚举值：支持排序的字段
orderstring排序规则，默认为降序desc否不排序不传递此字段，枚举值：asc,desc

响应结果

{
    "code": 200,
    "message": "ok",
    "data": {
        "cursor": "WzE1NDIzNTA0NzgsImNybV9jbGllbnRzIzY0NjkwODY3ODA0NTYxNTcxODUiXQQD",
        "total": 2,
        "rows": [
            {
                "_id": 6471190080697647105,
                "cle_name": "ceshi ",
                "cle_phone": "18771124369",
                "cle_source": 1,
                "cle_source_name": "官网注册",
                "cle_type": 1,
                "cle_type_name": "潜在客户",
                "cle_grade": 2,
                "cle_grade_name": "重点客户",
                "sale_charge_user_id": 90002395,
                "service_charge_user_id": 0,
                "is_win_order": 2,
                "is_win_order_name": "否",
                "last_assign_time": 1542851944,
                "last_recycle_time": 0,
                "transfer_public_reason_id": 0,
                "create_type": 0,
                "import_task_id": 0,
                "create_user_id": 90002395,
                "create_time": 1542851944,
                "update_user_id": 90002395,
                "update_time": 1542851944,
                "last_contact_user_id": 90000172,
                "last_contact_time": 1542855369,
                "datasource_6469093183677775873": [],
                "datasource_6469093183677775873_name": "",
                "datasource_6469093223150370817": [],
                "datasource_6469093223150370817_name": "",
                "input_6470108518023413761": "默认值测试",
                "textarea_6470108592325509121": "",
                "select_6470108723137462273": 2,
                "select_6470108723137462273_name": "222222222222222",
                "radio_6470108813340164097": 2,
                "radio_6470108813340164097_name": "222222222222222",
                "checkbox_6470108890934788097": [],
                "checkbox_6470108890934788097_name": "",
                "datetime_6470108953748684801": 1542556800,
                "cascade_6470109026154954753": [],
                "cascade_6470109026154954753_name": "",
                "city_6470109140181303297": [],
                "city_6470109140181303297_name": "",
                "telephone_6470109718877814785": "132222212312312",
                "email_6470109810384945153": "",
                "number_6470109847739416577": 3,
                "attachment_6470109901174849537": [],
                "attachment_6470109999745187841": [],
                "input_6470212194209611777": "",
                "city_6470212275625246721": [],
                "city_6470212275625246721_name": "",
                "input_6470212373881012225": "",
                "input_6470212433549180929": "",
                "input_6470212479275483137": "",
                "input_6470212529321918465": "",
                "select_6470213535355092993": 0,
                "select_6470213535355092993_name": "",
                "input_6470213585858707457": "",
                "input_6470213645757562881": "",
                "select_6470215797540372481": 0,
                "select_6470215797540372481_name": "",
                "radio_6470475943239729153": 0,
                "radio_6470475943239729153_name": "",
                "radio_6470477758073126913": 0,
                "radio_6470477758073126913_name": "",
                "input_6470524366294859777": "",
                "attachment_6470524827785740289": [],
                "original_id": 0,
                "cle_pinyin": "luquanceshi ",
                "sale_charge_user_name": "1214 te",
                "sale_charge_department_id": 39,
                "sale_charge_department_name": "测试分配策略",
                "service_charge_user_name": "",
                "service_charge_department_id": 0,
                "service_charge_department_name": "",
                "last_contact_user_name": "8002 8002坐席",
                "last_contact_department_id": 1,
                "last_contact_department_name": "公司",
                "create_type_name": "手动创建",
                "transfer_public_reason_name": "",
                "opportunity_num": 0,
                "import_task_name": "",
                "im_third_id": "",
                "create_role_id": 19,
                "create_role_name": "测试",
                "switch_times": 1,
                "vcc_id": 90000000,
                "create_user_name": "1214 te",
                "create_department_id": 39,
                "create_department_name": "测试分配策略",
                "update_user_name": "1214 te",
                "update_department_id": 39,
                "update_department_name": "测试分配策略",
                "id": "6471190080697647105"
            },
            {
                "_id": 6469086833795121153,
                "cle_name": "ce",
                "cle_phone": "18771124369",
                "cle_source": 0,
                "cle_source_name": "",
                "cle_type": 0,
                "cle_type_name": "",
                "cle_grade": 0,
                "cle_grade_name": "",
                "sale_charge_user_id": 0,
                "service_charge_user_id": 0,
                "is_win_order": 2,
                "is_win_order_name": "否",
                "last_assign_time": 1542590520,
                "last_recycle_time": 1542898893,
                "transfer_public_reason_id": 0,
                "create_type": 1,
                "import_task_id": 6469086759920844801,
                "create_user_id": 90002396,
                "create_time": 1542350490,
                "update_user_id": 90002396,
                "update_time": 1542350490,
                "last_contact_user_id": 0,
                "last_contact_time": 0,
                "original_id": 0,
                "cle_pinyin": "ce",
                "sale_charge_user_name": "",
                "sale_charge_department_id": 0,
                "sale_charge_department_name": "",
                "service_charge_user_name": "",
                "service_charge_department_id": 0,
                "service_charge_department_name": "",
                "last_contact_user_name": "",
                "last_contact_department_id": 0,
                "last_contact_department_name": "",
                "create_type_name": "批量导入",
                "transfer_public_reason_name": "",
                "opportunity_num": 0,
                "import_task_name": "20181116143839",
                "im_third_id": "",
                "create_role_id": 3,
                "create_role_name": "组长",
                "switch_times": 2,
                "vcc_id": 90000000,
                "create_user_name": "10586 sunxin",
                "create_department_id": 2,
                "create_department_name": "销售部",
                "update_user_name": "10586 test",
                "update_department_id": 2,
                "update_department_name": "销售部",
                "id": "6469086833795121153"
            },
            、、、
        ]
    }
}

结果说明

返回字段字段类型说明
cursorstring查询游标，下次查询使用
totalint总条数
rowsarray结果集 字段详情参见客户字段说明参考

删除客户接口

支持批量删除

接口地址

https://e-crm.icsoc.net/openapi/v1/client

请求方式

DELETE

{
    "ids":[6471190080697647105,6469086833795121153]
}

参数说明

参数类型说明必选约束
idsarray客户ID集合是

响应结果

{
    "code": 200,
    "message": "ok",
    "data": []
}

客户持有商机列表

接口地址

https://e-crm.icsoc.net/openapi/v1/client/{cle_id}/opportunities?page={page}&page_size={page_size}

请求方式

GET

参数说明

参数类型说明必选约束
cle_idstring客户ID是
pageint查询页码，可选，默认为1否
page_sizeint每页显示条数。可选，默认为10否

响应结果

{
    "code": 200,
    "message": "ok",
    "data": {
        "total": 1,
        "rows": [
            {
                "_id": 6471193127100334081,
                "opty_name": "123123",
                "cle_id": 6470844909275561985,
                "opty_type": 1,
                "opty_type_name": "新客户商机",
                "opty_source": 1,
                "opty_source_name": "官网注册",
                "opty_stage": 22,
                "lose_order_reason": 0,
                "lose_order_remark": "",
                "sale_charge_user_id": 90002395,
                "create_user_id": 90000172,
                "create_time": 1542852670,
                "update_user_id": 90000172,
                "update_time": 1542852670,
                "last_contact_user_id": 90000172,
                "last_contact_time": 1542936866,
                "cle_name": "1112321323",
                "cle_phone": "3121123123",
                "opty_stage_name": "初步洽谈",
                "lose_order_reason_name": "",
                "sale_charge_user_name": "1214 test",
                "sale_charge_department_id": 39,
                "sale_charge_department_name": "测试分配策略",
                "last_contact_user_name": "8002 8002坐席",
                "last_contact_department_id": 1,
                "last_contact_department_name": "公司",
                "vcc_id": 90000000,
                "create_user_name": "8002 8002坐席",
                "create_department_id": 1,
                "create_department_name": "公司",
                "update_user_name": "8002 8002坐席",
                "update_department_id": 1,
                "update_department_name": "公司",
                "id": "6471193127100334081"
            },
            、、、
        ]
    }
}

结果说明

返回字段字段类型说明
totalint总条数
rowsarray结果集 （参数说明参见商机模块=》商机字段说明）

客户持有联系人列表

接口地址

https://e-crm.icsoc.net/openapi/v1/client/{cle_id}/contacts?page={page}&page_size={page_size}

请求方式

GET

参数说明

参数类型说明必选约束
cle_idstring客户ID是
pageint当前页码数，可选，默认为1否
page_sizeint每页显示条数。可选，默认为10否

响应结果

{
    "code": 200,
    "message": "ok",
    "data": {
        "total": 1,
        "rows": [
            {
                "_id": 6470567049784705025,
                "contact_name": "32123",
                "cle_id": 6470211827556139009,
                "mobile": "12312312",
                "email": "",
                "contact_duty": 2,
                "contact_duty_name": "总监",
                "contact_type": 1,
                "contact_type_name": "关键决策人",
                "sale_charge_user_id": 0,
                "create_user_id": 90000172,
                "create_time": 1542703401,
                "update_user_id": 90000172,
                "update_time": 1542703401,
                "original_id": 0,
                "cle_name": "test测试异步脚本97",
                "sale_charge_user_name": "",
                "sale_charge_department_id": 0,
                "sale_charge_department_name": "",
                "vcc_id": 90000000,
                "create_user_name": "8002 8002坐席",
                "create_department_id": 1,
                "create_department_name": "公司",
                "update_user_name": "8002 8002坐席",
                "update_department_id": 1,
                "update_department_name": "公司",
                "id": "6470567049784705025"
            }
        ]
    }
}

结果说明

返回字段字段类型说明
totalint总条数
rowsarray结果集 （参数说明参见联系人模块=》联系人字段说明）

客户通话记录列表

接口地址

https://e-crm.icsoc.net/openapi/v1/client/{cle_id}/callRecords?page={page}&page_size={page_size}

请求方式

GET

参数说明

参数类型说明必选约束
cle_idstring客户ID是
pageint查询页码，可选，默认为1否
page_sizeint每页显示条数。可选，默认为10否

响应结果

{
    "code": 200,
    "message": "ok",
    "data": {
        "rows": [
            {
                "cle_id": "6476704178231296001",
                "cle_name": "叔本华0610",
                "user_id": "90000126",
                "dept_id": "1",
                "call_id": "9583",
                "call_type": "2",
                "ag_phone": "18601307681",
                "cus_phone": "01059009600",
                "start_time": "1458181437",
                "start_date": "2016-03-17",
                "conn_secs": "0",
                "result": "2",
                "state": "0",
                "endresult": "2",
                "queue_id": "0",
                "evaluate": "0",
                "conn_time": "0",
                "end_time": "0",
                "ring_secs": "0",
                "all_secs": "0"
            }
        ],
        "total": "1"
    }
}

结果说明

返回字段字段类型说明
totalint总条数
rowsarray结果集 （参数说明参见联系人模块=》联系人字段说明）
cle_idstring客户ID
user_idstring坐席ID
dept_idstring坐席所在部门ID
call_idstring通话ID
call_typestring通话类型
ag_phonestring坐席电话
cus_phonestring客户电话
start_timetimestamp呼叫时间
start_datedate呼叫日期
conn_secsstring通话时长，单位：秒
resultstring呼叫结果 0接通 1自动外呼呼损 2未接通
statestring是否已处理（0未处理1已处理）
endresultstring1振铃放弃 2未接 11用户挂机 12坐席挂断 13转接 14拦截
conn_timetimestamp技能组id
end_timetimestamp结束时间
ring_secsstring振铃时长，单位：秒
all_secsstring总时长，单位：秒

客户跟进记录列表

接口地址

https://e-crm.icsoc.net/openapi/v1/client/{cle_id}/followupRecords?page={page}&page_size={page_size}&sort={sort}&order={order}&cursor={cursor}

请求方式

GET

参数说明

参数类型说明必选约束
cle_idint客户id是
pageint查询页码，默认为1否
page_sizeint查询数据条数，默认为10否
sortstring排序字段，若有值，根据字段进行排序返回，默认为create_time否
orderstring排序规则，默认为降序desc否枚举值：asc,desc
cursorstring游标，第一次查询时无需传该值，后续查询时，将上一次查询获取数据中的cursor传递过来即可，此字段用于分页查询否

响应结果

{
    "code": 200,
    "message": "ok",
    "data": {        
        "cursor": "WzE1NDIzNTA0NzgsImNybV9jbGllbnRzIzY0NjkwODY3ODA0NTYxNTcxODUiXQQD",
        "total": 2,
        "rows": [
            {
                "_id": 6471994196059471873,
                "opty_id": 6471982131139821569,
                "record_type": 36,
                "cle_id": "6470844909275561985",
                "record_content": "跟进记录",
                "create_user_id": 90000172,
                "create_time": 1543043660,
                "client": {
                    "_id": 6470844909275561985,
                    "cle_name": "1112321323",
                    "cle_phone": "3121123123",
                    "cle_source": 1,
                    "cle_source_name": "官网注册",
                    "cle_type": 1,
                    "cle_type_name": "潜在客户",
                    "cle_grade": 1,
                    "cle_grade_name": "普通客户",
                    "sale_charge_user_id": 90002395,
                    "service_charge_user_id": 0,
                    "is_win_order": 2,
                    "is_win_order_name": "否",
                    "last_assign_time": 1542769648,
                    "last_recycle_time": 0,
                    "transfer_public_reason_id": 0,
                    "create_type": 0,
                    "import_task_id": 0,
                    "create_user_id": 90002395,
                    "create_time": 1542769648,
                    "update_user_id": 90000172,
                    "update_time": 1542950533,
                    "last_contact_user_id": 90000172,
                    "last_contact_time": 1542955157,
                    "datasource_6469093183677775873": [],
                    "datasource_6469093183677775873_name": "",
                    "datasource_6469093223150370817": [],
                    "datasource_6469093223150370817_name": "",
                    "input_6470108518023413761": "默认值测试",
                    "textarea_6470108592325509121": "12311231123112311231123112311231123112311231123112311231123112311231123112311231123112311231123112311231123112311231123112311231123112311231123112311231123112311231123112311231123112311231123112311231",
                    "select_6470108723137462273": 2,
                    "select_6470108723137462273_name": "222222222222222",
                    "radio_6470108813340164097": 2,
                    "radio_6470108813340164097_name": "222222222222222",
                    "checkbox_6470108890934788097": [],
                    "checkbox_6470108890934788097_name": "",
                    "datetime_6470108953748684801": 1542556800,
                    "cascade_6470109026154954753": [],
                    "cascade_6470109026154954753_name": "",
                    "city_6470109140181303297": [],
                    "city_6470109140181303297_name": "",
                    "telephone_6470109718877814785": "132222212312312",
                    "email_6470109810384945153": "",
                    "number_6470109847739416577": 3,
                    "attachment_6470109901174849537": [],
                    "attachment_6470109999745187841": [],
                    "input_6470212194209611777": "",
                    "city_6470212275625246721": [],
                    "city_6470212275625246721_name": "",
                    "input_6470212373881012225": "",
                    "input_6470212433549180929": "",
                    "input_6470212479275483137": "",
                    "input_6470212529321918465": "",
                    "select_6470213535355092993": 0,
                    "select_6470213535355092993_name": "",
                    "input_6470213585858707457": "",
                    "input_6470213645757562881": "",
                    "select_6470215797540372481": 0,
                    "select_6470215797540372481_name": "",
                    "datasource_6470223215527706625": [
                        "230101"
                    ],
                    "datasource_6470223215527706625_name": "武汉沌口门店",
                    "radio_6470475943239729153": 0,
                    "radio_6470475943239729153_name": "",
                    "radio_6470477758073126913": 0,
                    "radio_6470477758073126913_name": "",
                    "input_6470524366294859777": "",
                    "attachment_6470524827785740289": [],
                    "datasource_6470536728531943425": [],
                    "datasource_6470536728531943425_name": "",
                    "datasource_6470835680972095489": [],
                    "datasource_6470835680972095489_name": "",
                    "original_id": 0,
                    "cle_pinyin": "1112321323",
                    "sale_charge_user_name": "1214 luquan",
                    "sale_charge_department_id": 39,
                    "sale_charge_department_name": "测试分配策略",
                    "service_charge_user_name": "",
                    "service_charge_department_id": 0,
                    "service_charge_department_name": "",
                    "last_contact_user_name": "8002 8002坐席",
                    "last_contact_department_id": 1,
                    "last_contact_department_name": "公司",
                    "create_type_name": "手动创建",
                    "transfer_public_reason_name": "",
                    "opportunity_num": 4,
                    "import_task_name": "",
                    "im_third_id": "",
                    "create_role_id": 19,
                    "create_role_name": "鲁权测试",
                    "switch_times": 0,
                    "vcc_id": 90000000,
                    "create_user_name": "1214 luquan",
                    "create_department_id": 39,
                    "create_department_name": "测试分配策略",
                    "update_user_name": "8002 8002坐席",
                    "update_department_id": 1,
                    "update_department_name": 0,
                    "select_6471310166045474817": 2,
                    "select_6471310166045474817_name": "222",
                    "id": "6470844909275561985",
                    "no_contact_days": 1
                },
                "record_type_name": "系统自动",
                "create_role_id": 1,
                "create_role_name": "BOSS",
                "vcc_id": 90000000,
                "create_user_name": "8002 8002坐席",
                "create_department_id": 1,
                "create_department_name": "公司",
                "update_user_name": "8002 8002坐席",
                "update_department_id": 1,
                "update_department_name": "公司",
                "cle_name": "1112321323",
                "update_time": 1543043660,
                "update_user_id": 90000172,
                "record_content_name": "跟进记录",
                "id": "6471994196059471873"
            }
        ]
    }
}

结果说明

返回字段字段类型说明
cursorstring查询游标，下次查询使用
totalint总条数
rowsarray结果集 （参数说明参见跟进记录字段参考说明）

客户字段说明

参数名参数说明
_id客户ID
cle_name客户名称
cle_phone客户电话
cle_source客户来源
cle_source_name客户来源说明
cle_type客户类型
cle_type_name客户类型说明
cle_grade客户级别
cle_grade_name客户级别说明
sale_charge_user_id销售负责人（坐席ID，可通过用户中心接口获取相关信息，若为0则客户未分配销售负责人）
service_charge_user_id服务负责人（坐席ID，若为0则客户未分配服务负责人）
last_assign_time最近领取时间
last_recycle_time最近回收时间
transfer_public_reason_id转移公海原因
create_type客户创建方式（0：手动创建、1：批量导入、2：来电自动创建、3：对外API创建）
import_task_id导入任务ID
create_user_id创建人ID（坐席ID）
create_time创建时间
update_user_id编辑人ID（坐席ID）
update_time最近编辑时间
last_contact_user_id最近跟进人ID（坐席ID）
last_contact_time最近跟进时间
original_id原始的客户ID（用于记录老crm中的客户数据的ID）
cle_pinyin客户名称对应的拼音首字母
sale_charge_user_name销售负责人姓名（坐席工号+空格+坐席名称）
sale_charge_department_id销售负责部门ID
sale_charge_department_name销售负责部门名
service_charge_user_name服务负责人姓名（坐席工号+空格+坐席名称）
service_charge_department_id服务负责部门ID
service_charge_department_name服务负责部门名
last_contact_user_name最近跟进人姓名（坐席工号+空格+坐席名称）
last_contact_department_id最近跟进人部门ID
last_contact_department_name最近跟进人部门名
create_type_name客户创建类型说明
is_win_order是否为成单客户（此版本无此概念）
transfer_public_reason_name转移公海原因说明
opportunity_num客户所拥有商机
import_task_name导入任务名称
im_third_idIM会话用户id
create_role_id创建人角色ID
create_role_name创建人角色名
switch_times客户转手次数
vcc_id企业ID
create_user_name创建人姓名（坐席工号+空格+坐席名称）
create_department_id创建人部门ID
create_department_name创建人部门名
update_user_name最近编辑人姓名（坐席工号+空格+坐席名称）
update_department_id最近编辑部门ID
update_department_name最近编辑部门名
id客户ID（字符串类型，冗余字段）
tags客户标签标识数组
tags_name客户标签名称，多个英文逗号分隔
is_lock是否锁定标识[1:是, 2: 否]
is_lock_name是否锁定名称"是,否"
lock_user_id锁定人id(坐席id)
lock_user_name锁定人名(坐席名称)
lock_by_cle_id锁定关联客户id
lock_by_cle_name锁定关联客户名称
lock_time锁定时间
lock_type锁定类型标识
protect_user_name保护人名称
protect_user_id保护人id(坐席id)
protect_status保护状态标识
protect_status_name保护状态名称
protect_time保护时间